Production Designer III

Xerox 10/2023 - Present

• Implemented process improvements that resulted in a 60% increase in production efficiency and reduced turnaround times.
• Executed print and graphic design projects in a dynamic B2B, fast-paced environment
• Managed workflow and scheduling to meet tight deadlines while maintaining optimal resource allocation and productivity.
• Trained and mentored new team members on operational procedures, safety protocols, and equipment usage, fostering a collaborative work environment.

Graphic Designer

Repro Graphix 08/2022 - 04/2023

• Designed and produced high-quality graphic materials, including brochures, flyers, and banners, ensuring alignment with client branding and specifications.
• Managed print production processes, from initial concept to final output, ensuring timely delivery and adherence to quality standards.
• Provided exceptional customer service by assisting clients with project inquiries, resolving issues, and offering design recommendations to meet their needs.

Marketing Internship

Repro Graphix 08/2022 - 04/2023

• Designed promotional materials, including posters, brochures, and social media graphics, to enhance visibility for arts events and initiatives.
• Assisted in executing digital marketing campaigns, including email newsletters and online advertisements, to promote arts programs and events.

IT Helpdesk Assistant

University of Evansville 01/2018 – 12/2021

• Provided first-level technical support for 2,000+ faculty, staff, and students via phone, email, and in-person.
• Resolved issues involving hardware, software, network connectivity, and printer configuration for Windows and Mac environments.
• Assisted with Active Directory user account administration, including password resets and access management.
• Created and resolved 150+ support tickets per year, maintaining a 95% satisfaction rating.
• Documented troubleshooting procedures and contributed to internal IT knowledge base resources.

Studio Assistant & Teaching Assistant Fellow

University of Evansville, Efroymson Grant 12/2021 - 07/2022

• Assisted with studio operations for ceramics, including firing kilns (Gas, Raku, and Electric), ensuring proper firing techniques and kiln maintenance.
• Provided wheel-throwing, trimming, and glazing demonstrations to support student learning in hands-on ceramics techniques.
• Led design critiques, offering constructive feedback to students to improve their projects and artistic development.